Switch Now

Free WeFibre Broadband

Up to 9 months of free service1 while your current contract ends2

Switch now

Super simple switching ✂️

Make the switch to the UK’s unbeatable gigabit broadband

Escape the contract without breaking the contract

No one likes to be stuck with slow, unreliable broadband. Or unhelpful, unavailable customer service for that matter.

Well, the good news is that you’re not!

Switch Broadband Provider

It’s super easy to switch your broadband provider to WeFibre – even if you’re still in contract.

With Switch Now, WeFibre will give you up to 9 months1 service, free of Package Charge2, so you can try our 100% Full Fibre out for free alongside your existing connection, while your current contract ends.

Ditch the broadband glitch and make the broadband switch today!

How to switch broadband provider

See for yourself why WeFibre is the only Gig in town.

1

Check your postcode

See if we’re available at your property

2

Pick your package

One simple speed and two convenient packages to suit your need & budget

3

Get connected

Instals take just 1 hour & can be booked within 14 days

Submit a Switch Now request

Enter your postcode and let us know how long you’ve got left of your current broadband contract. If we’re available at your property, we’ll give you up to 9 months of FREE WeFibre service¹ so you can break free without breaking your contract!

What happens next?

1 Let us know that you’re interested in switching but already in contract with someone else by submitting a Switch Now request. You’ll simply need to send us proof of your current broadband contract (check out our FAQs for what this needs to cover) prior to ordering your service.
2 Depending on when the minimum commitment period for your current contract ends, we’ll give you up to 9 months¹ of WeFibre service free of Package Charge² to cover it.
3 If you can ‘Switch Now’ our team will provide confirmation that your property has been moved into the Switch Now promotion, after which you can continue to place your order for a WeFibre service through the normal checkout.
We Welcome to WeFibre! The good news is you’ll have sorted your new broadband connection in advance, ready to switch fully to WeFibre when your other contract ends (just don’t forget to cancel with them when the time comes).

What’s the catch? 🤔

🥰 No catch

No, really! We think broadband should be hyperfast and rock solid, with 24/7 gold-standard customer service. And if you’re not getting that with your current provider, you shouldn’t have to wait to switch just because you’re stuck in contract.

Try out WeFibre’s full fibre for free alongside your existing connection, and if you’re not sold within 30 days, you can leave with no exit fees – and no hard feelings, with our 30-day satisfaction period.

It’s time to see for yourself why WeFibre is the only Gig in town.

Switch now

Step by step switching guides

Not sure when your contract ends or what to do? Check our step by step guides on how to switch from each provider below.

Virgin

View guide

TalkTalk

View guide

Frequently asked questions about switching provider

Switching to WeFibre couldn’t be easier – even if you’re still in contract. You can arrange to switch up to 3 months in advance (with nothing to pay until your service goes live) or even try us alongside your current provider, commitment-free for up to 30 days.

For more info on switching – including step-by-step guides on how to switch from your existing provider, click here.

We run our own, separate network, which means there’s absolutely no need for downtime when you switch. Two different networks, no messy handovers!

Once your WeFibre service is installed, you can go live within minutes.

You can either:

  1. Arrange for your WeFibre service to go live just as your current service ends (simply pick the day in advance).
  2. Have your WeFibre service go live before your current service ends and have both running alongside each other until you’re ready

We aim to get your service installed as quickly as possible – and, if we have availability, can even book you in for the very next day.

Once you’ve placed your order, you’ll be able to see our install availability online and can book it right away, at a time that suits you. Installs themselves take just one hour.

How to switch to WeFibre from BT

Fed up with BT?

At WeFibre, we run an independent full fibre broadband network. This means it’s separate from BT’s, so you don’t have to schedule switching for the same day. You can even have both services running at the same time which means no downtime while you’re changing providers.

How to switch from BT to WeFibre

1) Order your new service by filling in this form

You can arrange to go live on a date that suits you to avoid any downtime while you switch.

With a simple choice of our marketing leading 1Gb packages, you’ll be able to jump straight into the hyperfast lane. You can either roll monthly or choose a 12-month commitment for a lower monthly price.

All our packages are available with or without phone – just be sure to let us know if you want to keep your current number before you cancel your existing service.

If you decide to keep your current phone number, you’ll need to keep your BT service running until the transfer is complete. We’d suggest calling BT to check you have all the correct details. This will ensure the process goes smoothly, as incorrect details can cause delays.

2) Don’t worry if you’re still in contract with BT

You can still switch to WeFibre today and pay nothing until your current BT contract ends^, by choosing our Switch Now proposition.

Just tell us how long you have left on your current BT contract and we’ll give you free WeFibre broadband until it ends. You’ll just need to send us your BT contract end date to [email protected] – we’ve included a guide on how to find this below.

One of our advisors will review this and we’ll confirm via email that we’ve accepted your proof of contract end date and you’ll receive free WeFibre broadband until your BT contract ends. You will then be given the green light to order your WeFibre broadband via the normal checkout process on wefibre.com where your switch now promotion will have been automatically added to your address.

3) Get in touch with BT

Log in to your MyBT account portal and choose “My Orders” under the Support menu to view your current contract details.

You can call BT on 0800 800 150 between the hours of 08:00 – 21:00 Monday to Friday, 08:00 – 20:00 on Saturday and 09:00 – 18:00 on Sunday.

4) Cancel your service with BT

If you’re still in contract, BT requires you give 30 days’ notice (using the above methods) before moving on. If your package includes other services like movies or sports channels, check to see if you can keep them – they’ll likely work with WeFibre too (and probably faster).

If you’re still within your minimum commitment period, then it’s likely you’ll need to pay for the remainder of your contract. But there’s no need to worry as your WeFibre service will be free until your BT contract ends, as long as you’ve chosen Switch Now.

It’s sometimes possible to cancel without these fees if you‘ve experienced extremely slow broadband or if you have complaints about the service.

Booking your WeFibre installation

Once you’ve ordered your new service, you’ll be able to arrange your installation, which lasts as little as an hour. You’ll be able to choose your own slot online – including the next day and Saturdays, depending on availability. Read more about the installation process here.

Finding your BT contract end date:

  • Log in to the MyBT account portal
  • Select “My Orders” from the Support menu
  • Select your current broadband contract and select “Show contract terms”
  • Your contract details, including your contract end date should be listed under “Contract Terms”.
  • Screenshot this, including your name. You may wish to redact other personal details such as your phone number and bank details.
  • Send it to us in an email, with your full name and order number to [email protected]

*Each year, BT increase the bills of their broadband and/or landline customers by an extra 3.9% plus that year’s Consumer Price Index (CPI) rate of inflation (view terms) – information taken from BT website on 01/02/22.

^Up to 9 months free

How to switch to WeFibre from Virgin

Fed up with Virgin?

At WeFibre, we run an independent full fibre broadband network. This means it’s separate from Virgin’s, so you don’t have to schedule switching for the same day. You can even have both services running at the same time which means no downtime while you’re changing providers.

How to switch from Virgin to WeFibre

1) Order your new service by filling in this form

You can arrange to go live on a date that suits you to avoid any downtime while you switch.

With a simple choice of our marketing leading 1Gb packages, you’ll be able to jump straight into the hyperfast lane. You can either roll monthly or choose a 12-month commitment for a lower monthly price.

All our packages are available with or without phone – just be sure to let us know if you want to keep your current number before you cancel your existing service.

If you decide to keep your current phone number, you’ll need to keep your Virgin service running until the transfer is complete. We’d suggest calling Virgin to check you have all the correct details. This will ensure the process goes smoothly, as incorrect details can cause delays.

2) Don’t worry if you’re still in contract with Virgin

You can still switch to WeFibre today and pay nothing until your current Virgin contract ends^, by choosing our Switch Now proposition.

Just tell us how long you have left on your current Virgin contract and we’ll give you free WeFibre broadband until it ends. You’ll just need to send us your Virgin contract end date to [email protected] – we’ve included a guide on how to find this below.

One of our advisors will review this and we’ll confirm via email that we’ve accepted your proof of contract end date and you’ll receive free WeFibre broadband until your Virgin contract ends. You will then be given the green light to order your WeFibre broadband via the normal checkout process on wefibre.com where your switch now promotion will have been automatically added to your address.

3) Get in touch with Virgin

You can sign into your Virgin Media account and select ‘View Contract’ to view the details of your current contract.

Or call 150 from a Virgin Media landline or mobile, or 0345 454 1111 from any other phone between 07:00 – 23:00 Monday to Friday, and 08:00 – 20:00 Saturday and Sunday.

4) Cancel your service with Virgin

If you miss the 30-day window, or your prices aren’t increasing, then it’s likely you’ll need to pay for the remainder of your contract. But there’s no need to worry as your WeFibre service will be free until your Virgin contract ends, as long as you’ve chosen Switch Now.

It’s sometimes possible to cancel without these fees if you’ve experienced extremely slow broadband or if you have complaints about the service.

Virgin requires you give 30 days’ notice (using the above methods) before moving on. If your package includes other services like movies or sports channels, check to see if you can keep them – they’ll likely work WeFibre too (and probably faster).

Booking your WeFibre installation

Once you’ve ordered your new service, you’ll be able to arrange your installation, which lasts as little as an hour. You’ll be able to choose your own slot online – including the next day and Saturdays, depending on availability. Read more about the installation process here.

Finding your Virgin contract end date:

  • Log in to your Virgin Media account
  • Select My Account
  • Select ‘Check your contract details’. You’ll find your end date here.
  • Screenshot this including your name in view of the screenshot. You may wish to redact other personal details such as your phone number and bank details.
  • Send it to us in an email, with your full name and order number to [email protected]

^Up to 9 months free

How to switch to WeFibre from TalkTalk

Fed up with TalkTalk?

At WeFibre, we run an independent full fibre broadband network. This means it’s separate from TalkTalk’s, so you don’t have to schedule switching for the same day. You can even have both services running at the same time which means no downtime while you’re changing providers.

How to switch from TalkTalk to WeFibre

1) Order your new service by filling in this form

You can arrange to go live on a date that suits you to avoid any downtime while you switch.

With a simple choice of our marketing leading 1Gb packages, you’ll be able to jump straight into the hyperfast lane. You can either roll monthly or choose a 12-month commitment for a lower monthly price.

All our packages are available with or without phone – just be sure to let us know if you want to keep your current number before you cancel your existing service.

If you decide to keep your current phone number, you’ll need to keep your TalkTalk service running until the transfer is complete. We’d suggest calling TalkTalk to check you have all the correct details. This will ensure the process goes smoothly, as incorrect details can cause delays.

2) Don’t worry if you’re still in contract with TalkTalk

You can still switch to WeFibre today and pay nothing until your current TalkTalk contract ends^, by choosing our Switch Now proposition.

Just tell us how long you have left on your current TalkTalk contract and we’ll give you free WeFibre broadband until it ends. You’ll just need to send us your TalkTalk contract end date to [email protected] – we’ve included a guide on how to find this below.

One of our advisors will review this and we’ll confirm via email that we’ve accepted your proof of contract end date and you’ll receive free WeFibre broadband until your TalkTalk contract ends. You will then be given the green light to order your WeFibre broadband via the normal checkout process on wefibre.com where your switch now promotion will have been automatically added to your address.

3) Get in touch with TalkTalk

Sign in to your TalkTalk My Account. View “My Package” and then “Package Overview” for details of your current contract.

Call TalkTalk on 0345 1720 088 between the hours of 08:00 – 22:00 Monday – Sunday.

4) Cancel your service with TalkTalk

If you’re still in contract, TalkTalk requires you give 30 days’ notice (using the above methods) before moving on. If your package includes other services like movies or sports channels, check to see if you can keep them – they’ll likely work with WeFibre too (and probably faster).

If you’re still within your minimum commitment period, then it’s likely you’ll need to pay for the remainder of your contract. But there’s no need to worry as your WeFibre service will be free until your TalkTalk contract ends, as long as you’ve chosen Switch Now.

It’s sometimes possible to cancel without these fees if you‘ve experienced extremely slow broadband or if you have complaints about the service.

Booking your WeFibre installation

Once you’ve ordered your new service, you’ll be able to arrange your installation, which lasts as little as an hour. You’ll be able to choose your own slot online – including the next day and Saturdays, depending on availability. Read more about the installation process here.

Finding your TalkTalk contract end date:

  • Log in to your TalkTalk account
  • Under ‘My TalkTalk’, select My Package
  • Your contract end date will be displayed here
  • Screenshot this, including your name. You may wish to redact other personal details such as your phone number and bank details.
  • Send it to us in an email, with your full name and order number to [email protected]

^Up to 9 months free

How to switch to WeFibre from Sky

Fed up with Sky?

At WeFibre, we run an independent full fibre broadband network. This means it’s separate from Sky’s, so you don’t have to schedule switching for the same day. You can even have both services running at the same time which means no downtime while you’re changing providers.

How to switch from Sky to WeFibre

1) Order your new service by filling in this form

You can arrange to go live on a date that suits you to avoid any downtime while you switch.

With a simple choice of our marketing leading 1Gb packages, you’ll be able to jump straight into the hyperfast lane. You can either roll monthly or choose a 12-month commitment for a lower monthly price.

All our packages are available with or without phone – just be sure to let us know if you want to keep your current number before you cancel your existing service.

If you decide to keep your current phone number, you’ll need to keep your Sky service running until the transfer is complete. We’d suggest calling Sky to check you have all the correct details. This will ensure the process goes smoothly, as incorrect details can cause delays.

2) Don’t worry if you’re still in contract with Sky

You can still switch to WeFibre today and pay nothing until your current Sky contract ends^, by choosing our Switch Now proposition.

Just tell us how long you have left on your current Sky contract and we’ll give you free WeFibre broadband until it ends. You’ll just need to send us your Sky contract end date to [email protected] – we’ve included a guide on how to find this below.

One of our advisors will review this and we’ll confirm via email that we’ve accepted your proof of contract end date and you’ll receive free WeFibre broadband until your Sky contract ends. You will then be given the green light to order your WeFibre broadband via the normal checkout process on wefibre.com where your switch now promotion will have been automatically added to your address.

3) Get in touch with Sky

Access your Sky My Account. Visit the menu and select ‘Message Centre’ where you can view the details of your current contract.

Call Sky customer service on 0800 151 2747 between the hours of 08:30 – 23:00 Monday to Friday or 08:30 – 22:00 Saturday and Sunday.

4) Cancel your service with Sky

If you’re still in contract, Sky requires you give 30 days’ notice (using the above methods) before moving on. If your package includes other services like movies or sports channels, check to see if you can keep them – they’ll likely work with WeFibre too (and probably faster).

If you’re still within your minimum commitment period, then it’s likely you’ll need to pay for the remainder of your contract. But there’s no need to worry as your WeFibre service will be free until your Sky contract ends, as long as you’ve chosen Switch Now.

It’s sometimes possible to cancel without these fees if you‘ve experienced extremely slow broadband or if you have complaints about the service.

Booking your WeFibre installation

Once you’ve ordered your new service, you’ll be able to arrange your installation, which lasts as little as an hour. You’ll be able to choose your own slot online – including the next day and Saturdays, depending on availability. Read more about the installation process here.

Finding your Sky contract end date:

  • Open up the My Sky app
  • Click on the Your Products option
  • Select Broadband from the top line
  • Your contract end date will be displayed here
  • Screenshot this, including your name. You may wish to redact other personal details such as your phone number and bank details.
  • Send it to us in an email, with your full name and order number to [email protected]

^Up to 9 months free

1. depending on how long is left of your minimum commitment period with your current broadband provider – see Clause 1.2 of our Switch Now Terms & Conditions.

2. When we say “free WeFibre broadband” we mean “free of WeFibre Package Charge”. Our “Package Charge” is the monthly charge normally payable for our broadband-only, broadband plus phone or WeFibre’s Complete Wi-Fi packages). “Package Charge” does not include any Static IP Address Fee, Battery Back-Up Unit Fee, Installation Fee, fees for Additional Telephone Plans, charges for telephone calls outside your package/plan, or other charges/fees related to our services.