Guaranteed WiFi coverage across your whole home

Powered by gigabit only, 100% full fibre - say goodbye to WiFi dead spots and turn your home into the ultimate hotspot with our Whole WiFi service guarantee, installed by our skilled engineers.

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Whole WiFi

Whole WiFi features

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Roam around your home

Browse, stream, game and video call on the go.

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Intelligent Mesh pods

Additional high-quality WiFi pods to match your broadband package.

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Installed by our engineers

Free set up on 12-month contracts

Whole WiFi

Boost your home with Mesh technology

We expand your WiFi network with intelligent Mesh technology to deliver the incredible speed and reliability of our gigabit only, 100% full fibre WiFi, to your whole home. Our Whole WiFi service will aim to deliver the speed ranges advertised with our standard broadband packages and our guarantee pays out if we fail to deliver a minimum baseline WiFi speed of 10 Mbps in every room.

Get guaranteed WiFi coverage in up to five bedrooms and 12 rooms in total, across a maximum of three floors.

If not - we’ll give you your money back. T&Cs apply.

Perfect for larger or device-heavy households

Whole WiFi is available on all of our 1Gbps packages for just an extra £7/month. We supply powerful Mesh pods to match your powerful broadband package. Our engineers optimise your installation to give you the best speeds and coverage in the rooms that matter most.

Work, stream and play without interruption.

How to give you home Whole WiFi

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Tell us how many rooms and floors your house has so we can design your bespoke Whole WiFi setup.

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Our skilled engineers will attend your property to position your WePods and set up your mesh WiFi network.

3

WePods flood every nook and cranny of your home with glorious Wi-Fi connectivity.

💡 A note on Wired vs WiFi speeds

Our advertised package speeds are for a single wired (Ethernet) connection plugged into our WeHub router. WiFi will usually be slower than a wired connection. Learn more about our expected package speeds in the FAQs at the bottom of this page.

Want great WiFi everywhere?

Add-on Whole WiFi from just £7/month

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Frequently asked questions about WePhone

Absolutely. Our Whole WiFi service is available for new and existing WeFibre customers. All you need to do is join WeFibre or upgrade with us and add Whole WiFi to your package. If you’re on a monthly rolling contract there will be a one off £29.00 fee per mesh WePod required to support your Whole WiFi service.

Our specialist engineers will install and optimise your Whole WiFi service for you in up to five bedrooms and 12 rooms in total, across a maximum of three floors.

Although you may achieve WiFi coverage in nearby outbuildings, summer houses, garages, and sheds, our guarantee does not include those areas.

Our Whole WiFi includes up to 3 WePods, which we guarantee will deliver a minimum of 10 Mbps* WiFi coverage in up to five bedrooms and 12 rooms in total across a maximum of three floors. If not, we’ll give you more WePods free of charge or your money back! If you opt for your money back, your service will return to its original package before the Whole WiFi service was applied - so there’s nothing to lose and a lot of coverage to gain.

*We expect your service to be much faster than this in most cases as per the speeds specified against our broadband packages. However, 10 Mbps is the minimum speed that we include as a baseline for pay-out with the Whole WiFi service guarantee.

The WePod is our powerful Wi-Fi extender and is included with our Whole Wi-Fi service.

With a beautifully sleek design, intended to subtly blend in, the WePod will sync with your WeHub router. Once set up, it will extend the reach of your WeFibre Wi-Fi throughout your property.

You’ll receive Mesh pods that match the specifications of your broadband speed package.

Our engineers will install and optimise your WiFi, tailoring the position of each router to your home’s specific needs. We supply Mesh WiFi pods that interlink with one another for superior WiFi performance. Unlike cheaper routers that tend to be more susceptible to interference, ours automatically select and transmit on two or three frequencies to maximise coverage and speed.

In some circumstances, our engineers may have to run Ethernet cables to more than one pod. This is to ensure you get a stable WiFi connection in the hard-to-reach areas of your home. Then you can say goodbye to those WiFi dead spots - you’ll be equipped with our intelligent Mesh WiFi powered by a 100% full fibre connection.

If we can’t provide at least 10 Mbps WiFi at the furthest point from the pod after your Whole WiFi installation, you won’t be charged. Instead, we’ll either give you additional WePods or your money back, and your service will return to its original package before the Whole WiFi service was applied.

Our Whole WiFi installation service is free for all 12-month contracts. However, there is a small £20 fee for monthly rolling contracts – in addition to the initial broadband set up fee.

WiFi is a wireless technology that connects devices to the internet without any physical wired connection. Ethernet is a wired connection that is faster than WiFi and offers a consistent speed. In recent years, WiFi has become much faster thanks to new standards such as 802.11ac (WiFi 5) and 802.11ax (WiFi 6) technology, which are fast enough to handle the vast majority of our daily tasks.

Various things around your home can affect WiFi speed and the quality of your signal: thick walls, interference from electrical equipment, bodies of water, certain metal-based objects, your connected device’s distance from the router and even where your router is situated.

Depending on the layout of your home and the location of your pods, you may achieve WiFi coverage in your additional rooms or floors. However, our WiFi guarantee only applies to providing WiFi coverage in no more than five bedrooms or 12 rooms in total across no more than three floors.

If your home requires more coverage than that provided under the standard Whole WiFi service, you can add additional Whole WiFi mesh WePods for an extra £2 per month per pod.

You might. Depending on the layout of your home and the location of your pods, you may achieve WiFi coverage in your nearby garage, outbuildings, or summer houses. However, our Whole WiFi service does not guarantee coverage in those areas.

We expect that your service will be much faster than this in most cases as per the speeds specified against our broadband packages, but 10 Mbps is the minimum speed that we include as a baseline for pay-out with the Whole WiFi service guarantee.

Our engineers will install your Whole WiFi pods in the optimal position to give you the best possible coverage throughout your home. However, we cannot guarantee that you will continue to receive the same coverage if you move any of the routers.

If you do move any of your routers, even a small distance, be sure to power each router down and back up again to allow them to reselect the best frequency.

Our engineers are happy to help tailor your installation to suit your WiFi coverage needs, so be sure to communicate this on your installation day.